Refund policy

If for any reason you are not completely satisfied with your purchase, you may return the item within 30 days from the invoice date.

To be eligible for a return, the item must be in perfect condition, unused and with the original packaging and invoice. 

For international returns, customers are responsible for the shipping costs associated with sending the product back to our offices in Guatemala or the United States.

Important:returns are NOT eligible for monetary refunds. Once the returned item has been received and approved, the value of the returned item will be issued exclusively as a store credit for future purchases. 

Items purchased that have been personalized, have a special engraving or on sale are FINAL and cannot be exchanged or returned.