Privacy Policies
Last updated February 26, 2021.
Thank you for visiting Casa del Jade. We want you to know that your privacy is important to us. Our customers are at the center of everything we do, and we strive to ensure that your experience with Casa del Jade is one you will want to repeat and share with your friends. As part of our commitment to our customers, we respect and protect the privacy of your personal data. The purpose of the information below is to inform you about the type of information we collect and how we use it.
By providing your personal data, you authorize us to collect, use, and disclose your information as outlined in this Privacy Policy. We are always available to address any questions or concerns you may have regarding this Privacy Policy and our privacy practices. If you wish to contact a representative from our Customer Service team, you may do so by calling (502) 7932 5701 or by sending an email to [email protected].
Casa del Jade will occasionally update this Privacy Policy. When updates are made, we will revise the “last updated” date on this page. We encourage you to check our Privacy Policy date each time you visit our website to review any changes or updates. By using our website, you agree to the Privacy Policy, including its modifications and updates.
We may also offer access to other features, offers, activities, or events (hereinafter, “opportunities”) subject to additional or different rules from this Privacy Policy, which we will disclose in connection with those opportunities.
SECURITY POLICIES
Casa del Jade is committed to protecting the personally identifiable information you provide to us. We use a combination of physical and electronic security technologies, as well as organizational procedures and measures, to safeguard your personally identifiable information from unauthorized access, use, or disclosure. When we transmit sensitive personal information over the Internet, such as credit card data, we protect it using SSL (Secure Socket Layer) encryption technology.
While we make every effort to keep your personal information secure once received, 100% security cannot be guaranteed when transmitting data over the Internet or any other public networks. Therefore, we cannot ensure the security of the information you disclose or have transmitted to us.
COLLECTION AND USE OF PERSONAL INFORMATION
General. In general, you can access our website without revealing your identity or any personal data. However, there may be occasions when you choose to provide us with your personal information. Please be aware that we receive and may store personal information, whether written or oral, through various means, such as our website, email, phone, etc.
Personal information is any data that can be used to identify an individual, including but not limited to a first or last name, home address, billing address, or any other physical address, email addresses, and any information associated with the above. In addition to your contact information, we may store details related to your purchases, billing address, shipping address, gender, profession, date of birth, marital status, anniversary, interests, phone number, or other contact information, as well as your credit card details.
We may combine the information you provide with publicly available information, data obtained from other sources, or information provided to us by our partners, affiliates, or third parties.
USE OF YOUR PERSONAL INFORMATION
We may use the information we collect about you to:
- Facilitate your purchases and provide the services you request.
- Confirm and track your order.
- Respond to inquiries and requests.
- Compare and review your personal information to ensure there are no errors, omissions, or inaccuracies.
- Prevent and detect fraud or abuse.
- Improve our website, services, product offerings, marketing campaigns, promotions, and overall customer experience.
- Identify your preferences regarding products and services.
- Understand the demographics, preferences, interests, and behaviors of our customers.
- Contact you (via email, postal mail, or phone) regarding products and services we believe may be of interest to you.
PERSONAL INFORMATION WE MAY SHARE WITH OTHERS
In certain circumstances, we may share your personal information with trusted partners.
Service Providers: We use third-party service providers to perform specific services on our behalf, including but not limited to: shipping, payment processing, data storage and management, web hosting, web analytics, fulfillment, marketing, postal or email deliveries, etc. These service providers receive personal information only if it is necessary to perform their functions and are not authorized to use any personal information for purposes other than those established by Casa del Jade.
Special Events: If you choose to participate in a special event, such as a promotion, contest, or sweepstake, Casa del Jade may share your personal information with organizations involved in the event. Unless you inform us otherwise, these third parties will only use your information for the purpose of managing the event. We may also authorize trusted partners to send you information about products and services that may be of interest to you.
Partners: Casa del Jade may provide information to carefully selected partners. In such cases, we may share or cross-reference information, such as personal data about you, that allows these individuals or entities to contact you regarding products and services that may be of interest to you, such as services related to purchasing Casa del Jade products.
Compliance with Laws and Fraud Protection: If you authorize us, we may use and disclose any type of information, including your personal information: (1) when, at our sole discretion, it is necessary to comply with applicable laws, regulations, legal processes, or government requests; (2) to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential physical threats, or as required by law; (3) to other companies and organizations for credit fraud protection and risk reduction; and (4) to enforce any agreements you may have with us.
Business Transfers: Your personal information may be disclosed as part of any merger, sale of business assets, or acquisition, as well as in cases of insolvency, bankruptcy, or receivership, when personal information is transferred as part of business assets.
Anonymous Information: We may generate anonymous records of your personal information by removing data (such as your name) that could identify you. We may use these records for internal purposes, such as analyzing usage patterns to improve our services, and we reserve the right to use or disclose any information in such records at our discretion.
Feedback: We value your feedback and testimonials, which help us improve our website, products, and services. By providing feedback, you assign us your rights, as described in the “Feedback” section of our Terms and Conditions page.
OTHER USES OF YOUR INFORMATION
IP Address. When you visit our website, Casa del Jade collects your IP address, among other things, to diagnose server issues, manage and optimize the operation of the website, analyze trends, track traffic patterns, gather demographic information for aggregate use, and log the date and duration of each session on our website. Your IP address may also be used in combination with your personal information to prevent fraud or abuse, personalize your shopping experience, improve our website, customer service, products, or promotions, and help us better understand your preferences, patterns, and interests.
Data Collection Devices, such as Cookies and Web Beacons. In some cases, Casa del Jade may collect data through cookies, web logs, web beacons (also known as pixel gifs or action tags), and other tracking technologies to enhance your browsing and shopping experience on our website. “Cookies” are small pieces of information stored by your browser on your computer’s hard drive to collect information about your activities on our website. Web beacons are small strings of code placed on a web page or within an email to transfer information.
We use cookies and web beacons to deliver our advertisements, improve and measure usability, track visits from our affiliates and partners, execute and enhance the effectiveness of our marketing programs, learn how customers use our website, count the number of users, offer co-branded services, and personalize your shopping experience. Examples of the type of information we collect through these tracking devices include the total number of visitors to the website, pages visited, unique visitors, the time spent on our website or specific web pages, and more.
We may authorize third parties to use cookies, web beacons, and other tracking technologies to collect information about website usage or interactions with advertisements displayed on the website.
You may decline cookies if your browser allows it. However, rejecting cookies may limit your access to certain website features.
LINKS
Our website may provide links to third-party websites that are not under our control and are not governed by this Privacy Policy. We encourage you to review the privacy policies posted on these (and all) websites.
How to Access and Update Your Information
If there are changes to the personally identifiable information collected by Casa del Jade or if you wish to access, correct, or delete such information, we will provide you with access to correct or delete the information we have collected, to the extent permitted by law. To request access, correction, or deletion of your personal information, please send an email to [email protected] or contact our Sales Executives at (502) 7932 5701.
SUBSCRIPTIONS AND UNSUBSCRIPTIONS
We will only stay in contact with you if you choose to do so.
To unsubscribe from our promotional emails:
- Select the “unsubscribe” option on our subscription status page, enter the requested information, and follow the instructions provided in our promotional emails.
- Alternatively, you may send an email to [email protected] requesting to unsubscribe.
Unsubscribing from communications does not prevent us from contacting you by phone or email regarding your orders. It also does not affect our use of your non-personally identifiable information.
Thank you for visiting Casa del Jade.
We want you to know that your privacy is important to us. Our customers are at the heart of everything we do, and we strive to ensure that your experience with Casa del Jade is one you will want to repeat and share with your friends. As part of our commitment to our customers, we respect and protect the privacy of your personal data. The purpose of the information below is to inform you about the type of information we collect and how we use it.
By providing your personal data, you authorize us to collect, use, and disclose your information as outlined in this Privacy Policy. We are always available to address any questions or concerns you may have regarding this Privacy Policy and our privacy practices. If you wish to contact a representative from our Customer Service team, you may do so by calling (502) 7932 5701 or by sending an email to [email protected].
Casa del Jade will occasionally update this Privacy Policy. When updates are made, we will revise the “last updated” date on this page. We encourage you to check the Privacy Policy date each time you visit our website to review any changes or updates. By using our website, you agree to the Privacy Policy, including its modifications and updates.
We may also offer access to other features, offers, activities, or events (hereinafter, “opportunities”) that are subject to additional or different rules from this Privacy Policy, which we will disclose in connection with those opportunities.
SECURITY POLICIES
Casa del Jade is committed to protecting the personally identifiable information you provide to us. We use a combination of physical and electronic security technologies, as well as organizational procedures and measures, to safeguard your personally identifiable information from unauthorized access, use, or disclosure.
When we transmit sensitive personal information over the Internet, such as credit card data, we protect it using SSL (Secure Socket Layer) encryption technology.
While we make every effort to keep your personal information secure once received, 100% security cannot be guaranteed when transmitting data over the Internet or any other public networks. Therefore, we cannot ensure the security of the information you disclose or have transmitted to us.
COLLECTION AND USE OF PERSONAL INFORMATION
General. In general, you can access our website without revealing your identity or any personal data. However, you may provide us with your personal information on various occasions. Please be aware that we receive and may store personal information, whether written or oral, through various means, such as our website, email, phone, etc.
Personal information refers to any data that can be used to identify an individual, including but not limited to a first or last name, home address, billing address, or any other physical address, email addresses, and any information associated with these details.
In addition to your contact information, we may store details related to your purchases, billing address, shipping address, gender, profession, date of birth, marital status, anniversary, interests, phone number, or other contact information, as well as your credit card details.
We may combine the information you provide with publicly available data, information obtained from other sources, or information provided to us by our partners, affiliates, or third parties.
USE OF YOUR PERSONAL INFORMATION
We may use the information we collect about you to:
- Facilitate your purchases and provide the services you request.
- Confirm and track your order.
- Respond to inquiries and requests.
- Compare and review your personal information to ensure there are no errors, omissions, or inaccuracies.
- Prevent and detect fraud or abuse.
- Improve our website, services, product offerings, marketing campaigns, promotions, and overall customer experience.
- Identify your preferences regarding products and services.
- Understand the demographics, preferences, interests, and behaviors of our customers.
- Contact you (via email, postal mail, or phone) regarding products and services we believe may be of interest to you.
PERSONAL INFORMATION WE MAY SHARE WITH OTHERS
In certain circumstances, we may share your personal information with trusted partners.
Service Providers: We use third-party service providers to perform specific services on our behalf, including but not limited to shipping, payment processing, data storage and management, web hosting, web analytics, fulfillment, marketing, postal or email deliveries, and more. These service providers receive personal information only if necessary to perform their functions and are not authorized to use any personal information for purposes other than those established by Casa del Jade.
Special Events: If you choose to participate in a special event, such as a promotion, contest, or sweepstake, Casa del Jade may share your personal information with organizations involved in the event. Unless you inform us otherwise, these third parties will only use your information for managing the event. We may also authorize trusted partners to send you information about products and services that may be of interest to you.
Partners: Casa del Jade may provide information to carefully selected partners. In such cases, we may share or cross-reference information, such as personal data about you, that allows these individuals or entities to contact you regarding products and services that may interest you, such as services related to purchasing Casa del Jade products.
Compliance with Laws and Fraud Protection: If authorized by you, we may use and disclose any type of information, including your personal information:
- When, at our sole discretion, it is necessary to comply with applicable laws, regulations, legal processes, or government requests.
- To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential physical threats, or as required by law.
- To other companies and organizations for credit fraud protection and risk reduction.
- To enforce any agreements you may have with us.
Business Transfers: Your personal information may be disclosed as part of any merger, sale of business assets, or acquisition, as well as in cases of insolvency, bankruptcy, or receivership, when personal information is transferred as part of business assets.
Anonymous Information: We may generate anonymous records from your personal information by removing data (such as your name) that could identify you. We may use these records for internal purposes, such as analyzing usage patterns to improve our services, and we reserve the right to use or disclose any information in such records at our discretion.
Feedback: We value your feedback and testimonials, which help us improve our website, products, and services. By providing feedback, you assign us your rights as described in the “Feedback” section of our Terms and Conditions page.
OTHER USES OF YOUR INFORMATION
IP Address. When you visit our website, Casa del Jade collects your IP address for various purposes, including diagnosing server issues, managing and optimizing website operations, analyzing trends, tracking traffic patterns, gathering demographic information for aggregate use, and logging the date and duration of each session on our website. Your IP address may also be used in combination with your personal information to prevent fraud or abuse, personalize your shopping experience, improve our website, customer service, products, and promotions, and help us better understand your preferences, patterns, and interests.
Data Collection Devices, such as Cookies and Web Beacons. In some cases, Casa del Jade may collect data through cookies, web logs, web beacons (also known as pixel gifs or action tags), and other tracking technologies to enhance your browsing and shopping experience on our website. Cookies are small pieces of information stored by your browser on your computer’s hard drive to collect information about your activities on our website. Web beacons are small strings of code placed on a web page or within an email to transfer information.
We use cookies and web beacons to deliver our advertisements, improve and measure usability, track visits from our affiliates and partners, execute and enhance the effectiveness of our marketing programs, learn how customers use our website, count the number of users, offer co-branded services, and personalize your shopping experience.
Examples of the type of information we collect through these tracking devices include the total number of visitors to the website, pages visited, unique visitors, time spent on our website or specific pages, and more.
We may authorize third parties to use cookies, web beacons, and other tracking technologies to collect information about website usage or interactions with advertisements displayed on the website.
You may decline cookies if your browser allows it. However, rejecting cookies may limit your access to certain website features.
LINKS
Our website may provide links to third-party websites that are not under our control and are not governed by this Privacy Policy. We encourage you to review the privacy policies posted on these (and all) websites.
How to Access and Update Your Information
If there are changes to the personally identifiable information collected by Casa del Jade or if you wish to access, correct, or delete such information, we will provide you with access to correct or delete the information we have collected, to the extent permitted by law.
To request access, correction, or deletion of your personal information, please send an email to [email protected] or contact our Sales Executives at (502) 7932 5701.
SUBSCRIPTIONS AND UNSUBSCRIPTIONS
We will only stay in contact with you if you choose to do so.
To unsubscribe from our promotional emails:
- Select the “unsubscribe” option on our subscription status page, enter the requested information, and follow the instructions provided in our promotional emails.
- Alternatively, you may send an email to [email protected] requesting to unsubscribe.
Unsubscribing from communications does not prevent us from contacting you by phone or email regarding your orders. It also does not affect our use of your non-personally identifiable information.
